Terms of service
Terms and Conditions
Last updated: December 05, 2025
Please read these Terms and Conditions carefully before using our Service.
1. Interpretation and Definitions
Interpretation
Words with capitalized first letters have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural.
Definitions
- Affiliate: An entity that controls, is controlled by, or is under common control with a party.
- Country: India
- Company: Sirga
- Device: Any device that can access the Service (computer, mobile, tablet)
- Goods: Products offered for sale (Mixers, Grinders, Spices, Coffee, etc.)
- Orders: A request by You to purchase Goods from Us
- Service: The Website
- Website: https://sirga.com/
- You: The individual or entity using the Service
2. Acknowledgment
These Terms and Conditions govern your use of the Service and form an agreement between You and the Company.
By accessing or using the Service, You agree to be bound by these Terms. If You do not agree, please do not use the Service.
You must be at least 18 years old to use this Service.
Your use of the Service is also subject to our Privacy Policy.
3. Placing Orders
Eligibility
By placing an Order, You confirm that You are legally capable of entering into a binding contract.
Required Information
To place an order, You may be required to provide:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details
Order Cancellation
We reserve the right to refuse or cancel an order at any time due to:
- Product unavailability
- Errors in pricing or description
- Fraudulent or unauthorized transactions
4. Product Information
We strive to keep product details accurate. However, errors in pricing, descriptions, or availability may occur. We reserve the right to correct such errors at any time without prior notice.
5. Pricing Policy
Prices are subject to change at any time. In rare situations (such as changes in taxes, shipping costs, or external factors), prices may be revised after an order is placed. In such cases, You will have the option to cancel the order.
6. Shipping, Returns and Refunds
Shipping
Orders are processed on the same day or the next day, including weekends and holidays. Delivery usually takes 5–10 business days depending on location and courier services.
Returns and Refunds
- Consumables (Spices, Coffee, Dishwasher Tablets) are non-returnable
- Appliances (Mixers, Grinders, Food Choppers) can be returned within 7 days if defective
For complete details, please refer to our Return and Refund Policy.
7. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external sites.
8. Termination
We may suspend or terminate your access to the Service immediately, without notice, if You violate these Terms. Upon termination, your right to use the Service will cease.
9. Limitation of Liability
Our liability is limited to the amount paid by You through the Service. We are not liable for any indirect, incidental, or consequential damages, including loss of profits or data.
10. Disclaimer
The Service is provided on an “AS IS” and “AS AVAILABLE” basis without any warranties. We do not guarantee uninterrupted or error-free operation.
11. Governing Law
These Terms are governed by the laws of India, with jurisdiction in Delhi.
12. Dispute Resolution
If You have any concerns or disputes, You agree to first contact us via Email or WhatsApp to resolve the issue informally.
13. Severability and Waiver
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.
Failure to enforce any right does not mean a waiver of that right.
14. Changes to Terms
We may update these Terms at any time. Continued use of the Service after changes means You accept the revised Terms.
15. Contact Us
If you have any questions about these Terms and Conditions:
Email: namaste@sirga.com
WhatsApp: +91-7666952369